Terms of service
TERMS OF SERVICE
Care More LLC
Last Updated: August 6, 2026
OVERVIEW
Welcome to Care More.
Throughout these Terms, the terms “Care More,” “we,” “our,” and “us” refer to Care More LLC.
Care More operates this website, online store, and all related products, content, features, and services (collectively, the “Services”). Our online store is powered by Shopify.
By accessing or using our Services, creating an account, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Purchase Options & Cancellation Policy.
If you do not agree with these Terms, please discontinue use of the Services.
1. ELIGIBILITY & ACCOUNTS
By using our Services, you represent that you have reached the age of majority in your jurisdiction or have permission from a parent or legal guardian.
When creating an account or placing an order, you agree that:
- All information you provide is accurate and complete.
- You will keep your account information current.
- You are responsible for maintaining the confidentiality of your login credentials.
- You accept responsibility for all activity occurring under your account.
Care More reserves the right to suspend or terminate accounts at our discretion when fraudulent, abusive, or unauthorized activity is suspected.
2. PRODUCTS
Many Care More products are handcrafted or produced specifically for each customer.
Because of this:
- Colors may appear differently depending on your screen.
- Concrete vessels naturally contain unique textures, tonal variation, air pockets, and surface characteristics.
- Apparel sizing may vary slightly within standard manufacturing tolerances.
Natural variations are part of the intended character of our products and are not considered manufacturing defects.
We reserve the right to modify product offerings, pricing, availability, packaging, or specifications without prior notice.
3. CANDLE SAFETY
Candles involve an open flame and should always be used responsibly.
By purchasing a Care More candle, you agree to:
- Never leave a burning candle unattended.
- Burn only on a stable, heat-resistant surface.
- Keep candles away from children, pets, drafts, and flammable materials.
- Follow all candle care and safety instructions included with your order.
- Discontinue burning once the recommended remaining wax level has been reached.
Care More is not responsible for injury, property damage, fire, or other loss resulting from misuse, negligence, improper storage, or failure to follow provided safety instructions.
4. REFILLABLE VESSELS
Care More refillable vessels are designed for use with genuine Care More refill inserts.
We are not responsible for damage resulting from:
- Third-party wax refills.
- Improper refill installation or removal.
- Excessive heat.
- Accidental impact.
- Product misuse.
Normal aging and the natural development of concrete over time are not considered defects.
5. ORDERS
Submitting an order constitutes an offer to purchase.
An order is accepted only after payment has been successfully processed and an order confirmation has been issued.
We reserve the right to refuse, limit, modify, or cancel any order for reasons including:
- Suspected fraud.
- Pricing or website errors.
- Inventory limitations.
- Violation of these Terms.
Orders are intended for personal use unless otherwise authorized by Care More.
6. PRICING & PAYMENT
Prices may change without notice.
Unless otherwise stated, prices do not include:
- Sales tax.
- Shipping charges.
- Customs duties.
- Import fees.
By completing a purchase, you represent that:
- You are authorized to use the selected payment method.
- Payment information provided is accurate.
- You agree to pay all applicable charges.
We reserve the right to correct pricing errors at any time, including after an order has been submitted.
7. SHIPPING
Estimated delivery dates are provided for convenience only and are not guaranteed.
Responsibility for an order transfers to the shipping carrier once the shipment has been accepted for delivery.
Care More is not responsible for:
- Carrier delays.
- Weather-related delays.
- Packages marked as delivered.
- Theft after delivery.
- Incorrect shipping information supplied by the customer.
Additional information is available in our Shipping Policy.
8. SUBSCRIPTIONS
Certain products may be available through recurring subscription.
By enrolling, you authorize recurring charges according to the selected billing interval.
Subscriptions continue until canceled.
Subscription payments become non-refundable once processed.
Additional subscription terms are available in our Purchase Options & Cancellation Policy.
9. INTELLECTUAL PROPERTY
All content available through the Services, including:
- The Care More name.
- Logos.
- Branding.
- Product designs.
- Product photography.
- Videos.
- Graphics.
- Website design.
- Written content.
- Packaging.
- Marketing materials.
is owned by Care More LLC or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
10. THIRD-PARTY SERVICES
Certain features of our Services rely upon third-party providers, including payment processors, shipping carriers, analytics providers, and Shopify.
We are not responsible for the availability, content, policies, or practices of third-party services.
11. SHOPIFY
Our online store is hosted by Shopify.
Although Shopify provides the ecommerce platform powering our store, all purchases are made directly from Care More LLC.
To the fullest extent permitted by law, Shopify and its affiliates are not responsible for disputes relating to products purchased through Care More.
12. PRIVACY
Your use of the Services is also governed by our Privacy Policy.
By using our Services, you acknowledge that certain information may be collected and processed by Shopify and other service providers necessary to operate our business.
13. CUSTOMER CONTENT & FEEDBACK
If you submit reviews, testimonials, photographs, suggestions, or other feedback to Care More, you grant us a non-exclusive, worldwide, royalty-free license to use that content for marketing, promotional, and business purposes unless otherwise agreed in writing.
You represent that you own or have permission to submit such content.
14. PROHIBITED USES
You agree not to use our Services to:
- Violate any law or regulation.
- Infringe upon intellectual property rights.
- Harass, threaten, or abuse others.
- Upload malicious software or code.
- Attempt unauthorized access to our systems.
- Submit fraudulent orders or payment information.
Violation of these Terms may result in immediate suspension or termination of access.
15. DISCLAIMER OF WARRANTIES
The Services and all products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Care More disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Care More LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of the Services or any products purchased through the Services.
Our maximum liability shall not exceed the amount paid for the specific product giving rise to the claim.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Care More LLC and its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from:
- Your violation of these Terms.
- Your misuse of our products.
- Your violation of applicable law.
18. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. ENTIRE AGREEMENT
These Terms, together with any policies referenced herein, constitute the complete agreement between you and Care More regarding your use of the Services.
Failure by Care More to enforce any provision shall not constitute a waiver of that provision.
20. ASSIGNMENT
You may not assign or transfer your rights under these Terms without our prior written consent.
Care More may assign its rights or obligations without restriction.
21. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Any legal action relating to these Terms shall be brought in the appropriate state or federal court located within Texas.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will always be posted on this website with the updated effective date.
Your continued use of the Services following any changes constitutes acceptance of the revised Terms.
23. CONTACT US
Care More LLC
Email: info@thecaremoreco.com
Website: https://thecaremoreco.com