Cancellation policy

PURCHASE OPTIONS & CANCELLATION POLICY

Care More LLC
Last Updated: September 30, 2026

OVERVIEW

Care More offers select products as either a one-time purchase or through a recurring subscription.

By selecting a purchase option at checkout, you agree to the pricing, billing schedule, and terms associated with your selected purchase option.

ONE-TIME PURCHASES

One-time purchases are charged in full at the time of checkout.

Orders are processed according to our Shipping Policy and Return & Refund Policy.

Because many Care More products are handcrafted or produced specifically for each order, orders begin processing shortly after they are placed.

ORDER CHANGES & CANCELLATIONS

Eligible orders may be canceled within 15 minutes of purchase, provided the order has not entered production, processing, or fulfillment.

Cancellation requests submitted after this window cannot be guaranteed.

Made-to-order apparel may enter production shortly after an order is submitted. Once production begins, cancellations or changes to the garment, size, color, quantity, or design may no longer be possible.

Home-product orders cannot be canceled after processing or fulfillment has begun.

If you need to request a change or cancellation, contact info@thecaremoreco.com as soon as possible with your order number.

Care More cannot guarantee that a request can be completed after an order has been submitted.

SUBSCRIPTION PURCHASES

Eligible products may be available through recurring subscription.

By enrolling in a subscription, you authorize Care More to automatically charge your selected payment method at the billing interval selected during checkout.

Subscriptions automatically renew until canceled.

Subscription pricing, available products, and subscriber benefits may change periodically. When required, reasonable notice will be provided before material changes take effect.

Subscription payments become non-refundable once they have been processed.

BILLING

Your subscription billing date is determined by the date of your initial subscription purchase.

By maintaining an active subscription, you agree to keep a valid payment method on file.

If a payment cannot be processed:

We may retry the payment.
Future shipments may be delayed.
Your subscription may be paused or canceled after repeated failed payment attempts.

CANCELING A SUBSCRIPTION

You may cancel your subscription at any time by:

Logging into your customer account, where available.
Contacting us at info@thecaremoreco.com.

To avoid being charged for your next renewal, cancellation must be completed at least 48 hours before your next scheduled billing date.

If a renewal payment has already been processed:

The current order will still be fulfilled.
Your subscription will be canceled before the next billing cycle.
Refunds are not issued for processed subscription renewals.

MODIFYING YOUR SUBSCRIPTION

Where available, subscribers may:

Skip an upcoming shipment.
Change their delivery frequency.
Update their shipping address.
Update their payment method.

Changes must be completed before the next billing date to apply to the upcoming order.

SHIPPING ADDRESS

Customers are responsible for maintaining accurate shipping information.

Care More is not responsible for orders shipped to an outdated or incorrect address provided by the customer.

Orders returned due to incorrect shipping information may require additional shipping charges before they can be resent.

PROMOTIONAL OFFERS

From time to time, Care More may offer promotional pricing or subscriber-exclusive benefits.

Promotional offers:

Apply only under the terms stated at the time of the promotion.
May not be combined unless explicitly stated.
May be modified or discontinued at any time.

Care More reserves the right to cancel promotional subscriptions obtained through fraudulent, abusive, or unauthorized use of promotional offers.

ACCOUNT SUSPENSION OR TERMINATION

We reserve the right to suspend or terminate subscriptions or customer accounts if:

Fraudulent activity is suspected.
A chargeback is initiated without first contacting Care More to resolve the issue.
These policies or our Terms of Service are violated.
Abuse of subscription benefits or promotional offers is identified.