Shipping policy
SHIPPING POLICY
Care More LLC
Last Updated: 02.15.2026
ORDER PROCESSING
All orders are processed within 3–7 business days (excluding weekends and holidays) unless otherwise stated on the product page.
During product launches, restocks, promotional periods, or high-volume seasons, processing times may be extended. If there is a significant delay in processing your order, we will notify you via email.
Orders are processed in the order they are received.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.
Estimated delivery timelines are provided by the carrier and are not guaranteed.
Typical domestic U.S. shipping timelines after processing:
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 1–3 business days
Please note that delivery times may vary depending on your location and carrier conditions.
SHIPPING CARRIERS
We use trusted third-party carriers such as USPS, UPS, or FedEx. Carrier selection is determined at our discretion based on destination, cost, and reliability.
Once an order has been shipped, you will receive a tracking number via email.
RISK OF LOSS & TITLE
All purchases made through Care More are made pursuant to a shipment contract.
Title and risk of loss pass to you upon transfer of the package to the shipping carrier.
Care More is not responsible for:
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Lost or stolen packages
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Carrier delays
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Delivery errors due to incorrect or incomplete address information
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Packages marked as delivered by the carrier
If a package is marked delivered but not received, you must contact the carrier directly to initiate a claim.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
Care More is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an address error, the customer is responsible for any reshipping fees.
DAMAGED SHIPMENTS
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Provide clear photographs of:
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The damaged item
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The packaging
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The shipping label
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We will review the claim and may offer a replacement or store credit at our discretion.
Minor cosmetic variations in concrete vessels (natural air pockets, tonal shifts, texture) do not qualify as shipping damage.
PREORDERS
Preorder items will ship within the timeframe stated on the product page.
If your order includes both in-stock and preorder items, we may ship them separately or hold the shipment until all items are available.
DELIVERY ISSUES
If your package is lost in transit, please contact the shipping carrier directly using your tracking number.
Care More does not guarantee replacement or refund for packages marked as delivered.
CONTACT INFORMATION
For shipping-related inquiries, contact:
Care More LLC
Info@thecaremoreco.com